Refund Policy

Last updated: 2026

Payments are processed by Lemon Squeezy, our Merchant of Record. The following describes when refunds are available.

Subscriptions

You can cancel a monthly plan at any time; it stays active until the end of the current billing period and does not renew. We do not provide partial-month refunds unless required by law.

Credit packs

One-off credit packs are refundable within 14 days provided the credits are unused. Once credits have been spent (e.g. on unlocks or outreach), that portion is non-refundable.

Faulty service

If a charge was made in error or the service was unavailable for an extended period, contact us and we will make it right.

How to request a refund

Email support@bloomlead.app with your account email and the order reference from your Lemon Squeezy receipt.

This template is provided for convenience and is not legal advice. Statutory consumer rights in your jurisdiction take precedence.